Privacy Policy

Last Updated: Invalid Date

1. Introduction

Rovyn Payroll, a product of Rovyn Group ("Rovyn Payroll", "we", "our", or "us"), is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use Rovyn Payroll, including our website, employer portal, employee portal, payroll platform, demonstration environments, communications, and related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with our:

  • Terms & Conditions
  • Cookie Policy
  • Data Processing Information Policy

2. Information We Collect

The information we collect depends on how you use the Service.

We may collect:

Business Information

  • Business name
  • Business address
  • Contact information
  • Administrator details
  • Subscription information
  • Billing information
  • Payroll configuration settings

User Information

  • Name
  • Email address
  • Telephone number
  • Username
  • Password (encrypted)
  • User role and permissions

Employee Information

Where entered by an employer, we may process:

  • Employee names
  • Contact information
  • Job titles
  • Employment status
  • Salary or wage information
  • Hours worked
  • Overtime
  • Leave records
  • PAYE information
  • National Insurance information
  • Payroll deductions
  • Payroll history
  • Payslips
  • Other payroll-related information required to provide the Service

Website Information

When you visit our website we may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Cookie information

For more information about cookies, please see our Cookie Policy.

Communications

When you contact us, we may collect information you provide, including:

  • Your name
  • Email address
  • Telephone number
  • Business name
  • Support requests
  • Feedback
  • Other information you voluntarily provide

3. How We Use Your Information

We use personal information to:

  • Provide and maintain Rovyn Payroll
  • Create and manage user accounts
  • Process payroll calculations
  • Generate payslips and payroll reports
  • Manage employee records
  • Provide employee self-service features
  • Process subscriptions and payments
  • Provide customer support
  • Respond to enquiries
  • Improve our products and services
  • Detect and prevent fraud
  • Maintain platform security
  • Comply with legal and regulatory obligations
  • Enforce our Terms & Conditions

We only process personal information where we have an appropriate legal basis to do so.


4. Employer Responsibilities

Employers remain responsible for ensuring they have the legal authority to collect and upload employee information into Rovyn Payroll.

Where Rovyn Payroll processes employee information on behalf of an employer, the employer generally acts as the Data Controller, while Rovyn Payroll acts as the Data Processor, except where applicable law provides otherwise.

Employees who have questions regarding payroll information entered by their employer should normally contact their employer first.


5. How We Share Information

We do not sell personal information.

We may share information only where necessary:

  • with trusted service providers who assist us in operating Rovyn Payroll;
  • with authorized users within your organization based on assigned permissions;
  • where required by law or legal process;
  • to investigate fraud or protect the security of the Service; or
  • in connection with a merger, acquisition, restructuring, or sale of all or part of our business, subject to appropriate legal safeguards.

Third-party service providers are permitted to use personal information only for the purpose of providing services to Rovyn Payroll.


6. Payment Information

Subscription payments are processed by authorized third-party payment providers.

Rovyn Payroll does not store complete payment card information on its systems.

Payment providers process payment information in accordance with their own privacy policies and applicable security standards.


7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

Security measures may include:

  • encrypted communications;
  • secure authentication;
  • role-based access controls;
  • activity logging;
  • system monitoring;
  • routine backups; and
  • other appropriate security controls.

Although we work to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Users are responsible for protecting their login credentials and promptly reporting suspected unauthorized access.


8. Data Retention

We retain personal information only for as long as necessary to:

  • provide the Service;
  • comply with legal obligations;
  • maintain business records;
  • resolve disputes;
  • prevent fraud;
  • enforce our agreements; and
  • protect the security of the Service.

When an account is closed, information may be retained for a limited period as required by law, contractual obligations, or backup procedures before being securely deleted or anonymized.

Customers remain responsible for retaining payroll records they are legally required to keep.


9. International Data Transfers

Some of our trusted service providers may process or store information outside Barbados.

Where information is transferred internationally, we seek to use appropriate contractual, organizational, and technical safeguards consistent with applicable data protection laws.


10. Your Privacy Rights

Subject to applicable law, individuals may have the right to:

  • request access to their personal information;
  • request correction of inaccurate information;
  • request deletion where appropriate;
  • request restriction of certain processing;
  • object to certain processing;
  • withdraw consent where processing relies on consent; and
  • exercise other rights available under applicable law.

Where Rovyn Payroll processes information on behalf of an employer, we may direct requests to the relevant employer or assist them in responding.

We may request proof of identity before processing a privacy request.


11. Marketing Communications

Where permitted by law, we may send information about Rovyn Payroll and related services.

You may unsubscribe from marketing communications at any time.

You will continue to receive important service-related communications such as:

  • security alerts;
  • billing notifications;
  • account updates;
  • product updates; and
  • legal notices.

12. Children's Privacy

Rovyn Payroll is a business software platform and is not intended for use by children.

We do not knowingly collect personal information directly from children through our Service.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations, or business practices.

The updated version will display a revised Last Updated date.

Where required, we will provide reasonable notice of material changes.


14. Barbados Data Protection

Rovyn Payroll seeks to process personal information in accordance with the Barbados Data Protection Act, 2019 and other applicable privacy laws.

Nothing in this Privacy Policy limits any rights available under applicable law.


15. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us.

Rovyn Group
Rovyn Payroll
Barbados

Privacy & General Enquiries
Email: support@rovyngroup.com

General Support
Email: support@rovyngroup.com