FAQs
Find an answer yourself.
Search common questions about payroll, workforce management, billing, security, and getting started.
General
What is ROVYN Payroll?+
ROVYN Payroll is a payroll and workforce management platform designed to help businesses manage payroll, employees, time and attendance, scheduling, leave, reporting and related workforce processes in one place.
Who is ROVYN Payroll designed for?+
ROVYN Payroll is designed for businesses that need to manage employees and payroll, from small and growing businesses to organizations with multiple departments, locations and workforce roles.
Is ROVYN Payroll built for Barbados?+
Yes. ROVYN Payroll is designed with Barbados payroll requirements and business practices in mind, including Barbados PAYE, NIS and public holiday considerations.
Payroll
How often can I run payroll?+
ROVYN Payroll currently supports these payroll frequencies: .
Can I run payroll for just one employee?+
ROVYN Payroll supports individual and off-cycle payroll processing. This can be useful for new employees, final payments, corrections, bonuses, commissions and other situations that do not require processing the entire workforce.
Can new employees have their salary prorated?+
ROVYN Payroll supports prorated pay for employees who start during a payroll period, using the configured business proration method.
Can employees have different pay rates?+
ROVYN Payroll supports employees with multiple roles and different pay rates where multiple-role functionality is enabled.
Can I schedule payroll in advance?+
ROVYN Payroll supports queued payroll processing for a future date and upcoming payroll runs through the payroll calendar.
Barbados Payroll
Does ROVYN Payroll calculate PAYE?+
Yes. ROVYN Payroll is designed to calculate Barbados PAYE based on the applicable payroll configuration and current supported rules.
Does ROVYN Payroll calculate NIS?+
Yes. ROVYN Payroll supports NIS calculations as part of payroll processing.
Does ROVYN Payroll handle public holidays?+
ROVYN Payroll includes a business calendar for public holidays and can use configured holiday rules in scheduling and payroll workflows. Specific treatment depends on the business configuration.
Can businesses configure their payroll rules?+
ROVYN Payroll provides configurable payroll and workforce policies. Available configuration options depend on the feature and subscription level.
Employees
Do employees have their own portal?+
Yes. The Employee Portal provides supported self-service access to payslips, schedules, time, leave and employee information.
Can employees request changes to their information?+
Where enabled, employees can submit personal, tax or payment information change requests for management approval.
Can employees have multiple jobs or roles?+
ROVYN Payroll supports employees with multiple roles, including different departments, locations and pay rates where configured.
Time & Attendance
Can employees clock in and out?+
ROVYN Payroll supports time and attendance functionality for recording employee work time.
Does ROVYN Payroll support geofencing?+
Yes. Businesses can configure authorized work locations to help verify clock-in and clock-out activity. Location is checked for the attendance action rather than continuously tracked.
What happens if an employee forgets to clock out?+
ROVYN Payroll can identify incomplete time entries through payroll and time validation and alert authorized users before payroll is finalized. It does not invent a clock-out time.
Scheduling
Can I schedule employees?+
Yes. ROVYN Payroll supports workforce scheduling, including shifts, roles, departments and locations.
Does approved leave affect the schedule?+
Approved leave can be reflected on the employee calendar and scheduling workflow so managers can identify employees who are unavailable.
Can employees work different roles?+
Yes. Employees can be assigned different roles and applicable pay rates where multiple-role functionality is enabled.
Leave
Can I manage vacation leave?+
ROVYN Payroll supports leave management and configurable vacation policies.
Can I manage sick leave?+
Yes. Supported leave types can be configured and managed through Leave Management.
Can maternity leave be managed?+
ROVYN Payroll supports configurable maternity leave policies and payroll treatment where enabled. Businesses should verify their policies against applicable Barbados law and employment agreements.
Can businesses configure how leave is calculated?+
Businesses can define supported leave, vacation, accrual and proration policies through configurable Leave Management settings.
Reports & Payslips
Can employees download payslips?+
Employees can access supported payslip viewing and download functionality through the Employee Portal.
Can businesses generate payroll reports?+
Yes. ROVYN Payroll provides payroll reporting functionality, with available reports depending on the current configuration and subscription.
Can reports be exported?+
Supported reports can be exported using the formats currently provided by the application.
Can reports be filtered?+
ROVYN Payroll provides working filters for supported reports and payroll data.
Billing
How do I start using ROVYN Payroll?+
Customers can start through the trial or subscription process currently available on the ROVYN website.
How do I manage my subscription?+
Subscription management is available through the account and platform functionality provided by ROVYN.
Who do I contact about billing?+
For billing and subscription questions, contact billing@rovyngroup.com.
Security & Privacy
Is my payroll information secure?+
ROVYN Payroll is designed with security and access controls appropriate for payroll and employee information.
Who can access employee information?+
Access is controlled through user roles and permissions within ROVYN Payroll.
Can employees see other employees' information?+
Employees only have access to information permitted by their role and the Employee Portal permissions configured by the business.
Demo
Can I try ROVYN Payroll before subscribing?+
Yes. Prospective customers can request access to a demonstration environment to explore the platform using sample business and employee data.
How long does the demo last?+
The current configured demo period is 7 days.
Is the demo data real?+
No. The demonstration environment uses sample data. Never enter real employee or sensitive payroll information into a demonstration environment.
Can someone show me how ROVYN Payroll works?+
Yes. Prospective customers can request a demo or contact Support using the available options.
Getting Started
How do I add employees?+
Employees can be added through Employee Management. Available import and onboarding options depend on the current application configuration.
Can I import existing employees?+
Yes. Businesses can import employee information using the supported bulk import process.
Can I use ROVYN Payroll on my phone?+
ROVYN Payroll provides responsive experiences across desktop and mobile devices. Available functionality may vary by portal and device.
